Product
Support
Everything Else

Recent Announcements

01 Jan 2018 — Helix rings in the new year with the release of Helix 7.0.4. Read about it in today’s edition of The Latest Word, or go directly to the Helix 7.0.4 Release Notes page.

24 Oct 2017 — Nearly a month has gone by and the word out in the field is good. Helix hearts are gladdened once more. And now there's something very useful to read while you work. Read about it in today’s edition of The Latest Word.

26 Sep 2017 — Five months of fine tuning and a take-no-prisoners approach to overcoming the remaining obstacles to reliability and performance brings Helix 7.0.3, available now. Read about it in today’s edition of The Latest Word, or go directly to the Helix 7.0.3 Release Notes page.

26 Jun 2017 — In response to a number to tech support requests, we have posted an impromptu video demonstration on how to modify stored text. This is needed in cases where a concatenated key contains text that was derived from a date, and the text needs to have the century added to work with Helix 7.0.2 (and later) Check out the video here.

29 Apr 2017 — The wait is over. Helix 7.0.2 is available right now. Read all about its numerous improvements and fixes in today’s edition of The Latest Word, or go directly to the Helix 7.0.2 Release Notes.

8 Feb 2017 — As an aid to users who wish to switch deprecated form queries over to power queries, we have published an AppleScript that takes most of the tedium out of the process. Download it from the ‘Query’ section of our public scripts page.

20 Jan 2017 — Hot on the heels of Helix 7.0, Helix 7.0.1 addresses performance and stability issues. Read today’s The Latest Word for an overview, or dive right in to the Helix 7.0.1 Release Notes that detail over 20 improvements. The biggest fixes are to resolve the performance issues reported in Helix Client and the crashes some users experienced when attempting to update collections to Helix 7.

20 Dec 2016 — 2½ years in the making, Helix 7.0 ships today! Along with this major release comes much new reading material:

macOS Compatibility

macOS 10.13 (High Sierra) compatibility of all Helix products is covered in this technote.

macOS 10.12 (Sierra) compatibility of all Helix products is covered in this technote.

macOS 10.11 (El Capitan) compatibility of all Helix products is covered in this technote.

macOS 10.10 (Yosemite) compatibility of all Helix products is covered in this technote.

macOS 10.9 (Mavericks) compatibility of all Helix products is covered in this technote.

macOS 10.8 (Mountain Lion) compatibility of all Helix products is covered in this technote.

macOS 10.7 (Lion) compatibility of all Helix products is covered in this technote.

Compatibility for older products can be found on our system requirements page.

Other Announcements & More…

Other announcements and information that have appeared on this page in the past can be found in the news archive.