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| Product | |
| Support | |
| Everything Else | |
| TS1731: "Trim Logfile After" value of 0 causes hang. | |
| Problem |
When running a plan, it runs successfully, but when the progress indicator hangs indefinitely during the "finishing up" phase. A "Trim Logfile After" setting of 0 causes this bug to surface. This value sends HMM into a loop, trimming and trimming from an empty file. |
| Solution |
If you are caught in this loop, the only solution is to Force Quit, as the Cancel button will have no effect. To avoid the bug altogether, open each plan and change the "Trim Logfile After" setting to a value greater than 0. |
| Scope/Status |
This problem exists in early versions of HMM and is fixed in HMM 1.0.4. |
| Attribution |
Thanks to Cynthia Cook for working with us to isolate and resolve this bug. |