If you can't locate your Helix customer number, enter your email address (the one you used to register your Helix products) and we'll send any customer numbers that have been registered to that email address to it.

Note: you must have access to that email address to retrieve the email we send. If you no longer have access to that email account, or can't remember which account is in our database, call our sales office at 800-784-7018 and we will help you locate your record.

If you are trying to locate your Helix enablement keys: log in to the web store (secure and non-secure links are at the top of this page) and click the Current Licenses link.