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22 Dec 2016 — It has been reported that Helix 7.0 is unable to update collections on some machines. This does not mean your collection is damaged in any way! It is a bug in Helix that has been fixed in Helix 7.0.1.
21 Dec 2016 — During the release of Helix 7.0, we took the opportunity to restructure parts of our website. If you find any broken links, please contact Matt with the pertinent information. (It has been noted that the google search results are still pointing at old paths. Hopefully they will refresh their data soon.)
27 Sep 2016 — Another new edition of The Latest Word is ready to be read. In its text, you will find an invitation.
22 Sept 2016 — macOS 10.12 (Sierra) compatibility of all Helix products is discussed in this technote.
12 Sep 2016 — The Point of No Return, Part 2. Read today’s edition of The Latest Word to find out why we would like you to join us (again) this Friday.
31 Aug 2016 — Today’s edition of The Latest Word announces the first public exhibition of Helix 7.0.
31 Mar 2016 — Why is today a day of ‘mythic’ proportions? Read today’s edition of The Latest Word and find out!
8 Dec 2015 — Since this expedition began, our far-ranging feats of creative writing may have dazzled some while surely frazzling others. Despite the care that goes into creating these pages, sometimes things go terribly awry. And so today’s The Latest Word provides clarification of an important point from our last edition. There is also some critical news for those of you still considering making your Helix 7.0 purchase before it ships. Have a look at what may be the shortest edition of The Latest Word you will ever read. (we even considered renaming it The Shortest Word.)
21 Oct 2015 — Radio silence breaks again. We heard the cries in the wilderness, but a severe case of writer’s block dragged on and on, delaying the next edition of The Latest Word until now. Read and be informed!
1 May 2015 — Five-month news blackout lifted. We are still here, forging ahead, but we need your help. Read today’s edition of The Latest Word for more.
31 December 2014 — Our annual end-of-the-year edition of The Latest Word announces three new ‘stocking stuffers’ to tide you over while waiting for Helix 7.
17 October 2014 — macOS 10.10 (Yosemite) compatibility of all Helix products is covered in this new technote.
18 August 2014 — The big winner in this year’s Feature Game makes a cameo appearance in today’s edition of The Latest Word. Bring yourself up to speed on what’s been happening in the afterglow of Helix 6.2.4’s widespread success.
21 June 2014 — The Helix Client for PowerPC users (macOS 10.4) that shipped on June 19 was found to crash during the connection phase. The new Helix Client for PowerPC users — available via our download page or via the ‘Check for Updates’ menu item in Helix Client — corrects this issue.
19 June 2014 — Our Find Font and Replace applet automates the task of changing structural references of one font to another. While originally created to ease the transition from Classic to macOS, this AppleScript-based application can also be used to make batch font changes, from a single template to an entire collection.
19 June 2014 — Stability and Speed: Helix 6.2.4 ships today. This is a free maintenance upgrade for Helix 6.2 owners. Read the detailed Release Notes and the story behind this release in today’s edition of The Latest Word.
25 April 2014 — The wait is over: Helix 6.2.3 ships today. This is a free maintenance upgrade for Helix 6.2 owners, with more than 50 improvements. Read the detailed Release Notes and the story of this important step forward in today’s edition of The Latest Word.
5 March 2014 — With good progress being made toward the release of Helix 6.2.3, today’s edition of The Latest Word announces the opening of the much-heralded (oft-threatened?) 2014 Feature Game, in which you get to weigh in on what will happen to Helix now that the long trip to macOS is finally over.
6 January 2014 — Helix 6.2.2 ships today, featuring full Mavericks compatibility and the return of the PowerPC Client. Read today’s edition of The Latest Word and the complete Helix 6.2.2 Release Notes for the details about this exciting new release.
6 November 2013 — The complete family of Helix products is now available in version 6.2.1, including Helix RADE, Helix Server, Helix Client and Helix Engine. Our special thanks to our intrepid beta testing team. Read today’s edition of The Latest Word and the complete Helix 6.2.1 Release Notes for details, and to get your hands on the latest and greatest Helix products.
10 June 2013 — Three full years since our first Alpha build; Two full years since the beginning of the Europa Pioneer Plan: Helix RADE 6.2 ships today. Read all about it in today’s edition of The Latest Word and in the Helix RADE 6.2 Release Notes.
19 December 2013 — A live test of our Mavericks-compatible Client/Server release is scheduled tomorrow, Friday, December 20, 2013 at 12:00 PM Eastern Standard US Time. (-0500 GMT). Sorry about the short notice, but we really need all hands! Read the December 19th edition of The Latest Word for details and to get the latest version of Helix Client, which is required if you plan on joining us.
26 September 2013 — Helix Client Preview #3 is now available, and a new HelixChat is scheduled for tomorrow, Friday, September 27, 2013 at 12:00 PM Eastern US Time. (-0400 GMT). Sorry about the short notice, but we really need all hands! Read today’s edition of The Latest Word for details and to get the latest version of Helix Client, which is required if you plan on joining us.
4 September 2013 — Building on the success of our previous Helix Client/Server 6.2 public test, Preview Client #2 is now available, and a new HelixChat is scheduled for Friday, September 6, 2013 at 12:00 PM Eastern US Time. (-0400 GMT). Read today’s edition of The Latest Word for details and to get the latest version of Helix Client, which is required if you plan on joining us.
15 August 2013 — Three years since our last big speed bump, in RADE 6.1.6, Helix Client/Server 6.2 is unveiled in a public test on Friday, August 16, 2013 at 12:00 PM Eastern US Time. (-0400 GMT). We invite all to join us to help us kick it off! Read today’s edition of The Latest Word for details.
17 Apr 2013 — Preliminary Release #22, build 5905 is now officially available. See today’s edition of The Latest Word for a description of the critical fixes in this release.
12 Apr 2013 — We have identified an issue in Preliminary Release #22 that causes abaci to fail to calculate correctly until you close and reopen the collection. Users who are dismayed by this are encouraged to revert to PR21 until we have tested the new build thoroughly. (Check your EPP member email for the current Access Password.)
31 Dec 2012 — Helix Client/Server 6.1.11 is available today. Read all about it in the Helix 6.1.11 Release Notes
10 Dec 2012 — The December release of Helix RADE 6.2 is delayed, but this is a good thing. Read today’s edition of The Latest Word to find out why.
14 Nov 2012 — Helix RADE 6.2 Preliminary Release #17 is available today. Read all about it in today’s edition of The Latest Word.
10 Oct 2012 — Helix RADE 6.2 Preliminary Release #16 is available today. Read all about it in today’s edition of The Latest Word.
25 Sep 2012 — It is with great sadness that we note the recent passing of Christian Skeem, an ardent supporter who gave generously to the cause of keeping Helix alive. Were it not for his help, we would not be as far along as we are in our quest to finish our macOS work and we are eternally grateful for that support. You can read about Christian’s life here.
14 Sep 2012 — Helix RADE 6.2 Preliminary Release #15 and the newer and more improved Helix Utility are available today. Read all about them in today’s edition of The Latest Word.
In other news: the sky is falling, so make frequent backups.
22 Aug 2012 — If you experience crashes with Helix Client 6.1.10 (213) or (214) be sure to read the warning on this page. Helix Client 6.1.10 (215) addresses these issues.
10 Aug 2012 — Helix RADE 6.2 Preliminary Release #14 is available today. Read all about it in today’s edition of The Latest Word.
11 Jul 2012 — Helix RADE 6.2 Preliminary Release #13 — featuring the all-new, Intel-native Helix Utility — is available today. Read all about it in today’s edition of The Latest Word.
13 Jun 2012 — Helix Client/Server 6.1.10 (213) is available today. Specific fixes are described in the Release Notes.
11 Jun 2012 — The Europa Pioneer Plan enters Year Two. Read all about it in today’s edition of The Latest Word.
08 Jun 2012 — Helix RADE 6.2 Preliminary Release #12 is available today. Read all about it in today’s edition of The Latest Word.
10 May 2012 — Today’s edition of The Latest Word explains why today’s edition of The Latest Word is not the expected announcement of Preliminary Release #12.
10 Apr 2012 — Helix RADE 6.2 Preliminary Release #11 is available today. Read all about it in today’s issue of The Latest Word.
10 Mar 2012 — Helix RADE 6.2 Preliminary Release #10 is available today. Read all about it in today’s issue of The Latest Word.
10 Feb 2012 — Helix RADE 6.2 Preliminary Release #9 is available today. If last month’s changes were “big,” this month’s are “enormous!” Read all about it in today’s issue of The Latest Word.
16 Jan 2012 — Helix RADE 6.2 Preliminary Release #8 is available today. This one contains some really big changes, which you can read about in today’s issue of The Latest Word.
10 Jan 2012 — Due to a digital Keystone Cops episode, there was no New Year’s Eve message at the end of 2011. But yes, Virginia, there is a New Year’s Eve message. And due to an amazing bit of serendipity, we are not shipping Helix RADE PR8 today. Read about both of these items in today’s issue of The Latest Word.
10 Dec 2011 — Helix RADE 6.2 Preliminary Release #7 is available today. Read about it in today’s issue of The Latest Word.
22 Nov 2011 — Helix 6.1.10 (211) is released today. You can read about this new release on the Helix 6.1.10 page, or read the philosophy behind this update in today’s edition of The Latest Word, or go directly to the downloads page to get the update.
11 Nov 2011 — QSA responds to the uproar over yesterday’s The Latest Word.
10 Nov 2011 — Helix RADE 6.2 Preliminary Release #6 is available today. Read about it in today’s issue of The Latest Word.
10 Oct 2011 — Helix RADE 6.2 Preliminary Release #5 is available today. Read about it in today’s issue of The Latest Word.
10 Sep 2011 — Helix RADE 6.2 Preliminary Release #4 is available today. Read about it in today’s issue of The Latest Word.
15 Aug 2011 — A new Helix RADE 6.1.9 Installer is available on our downloads page, addressing the installation issues with the first one.
10 Aug 2011 — Helix RADE 6.2 Preliminary Release #3 is available today. Read about it in today’s issue of The Latest Word.
03 Aug 2011 — Helix 6.1.9 (209) is released today. You can read about this new release on the Helix 6.1.9 page, or read the philosophy behind this update in today’s edition of The Latest Word, or go directly to the downloads page to get the update.
10 Jul 2011 — Helix RADE 6.2 Preliminary Release #2 is available today. Read about it in today’s issue of The Latest Word.
10 Jun 2011 — Nine years to the day, Helix RADE 6.2 takes its first step into the spotlight. Read about it in today’s issue of The Latest Word.
21 Feb 2011 — Helix 6.1.8 (198) is released today. You can read about this new release on the Helix 6.1.8 page, or read the philosophy behind this update in today’s edition of The Latest Word, or go directly to the downloads page to get the update.
31 Dec 2010 — In preparation for macOS native Helix RADE, we announce the immediate availability of the Helix RADE Readiness Kit and the Learning AppleScript with Helix newsletter. You can read all about the intent behind this new offering (plus more) in our year-end edition of The Latest Word.
17 Sep 2010 — Helix 6.1.7 (192) is released today. You can read about this new release on the Helix 6.1.7 page, or read the philosophy behind this update in today’s edition of The Latest Word, or go directly to the downloads page to get the update.
24 Sep 2010 — An updated Classic Client Installer has been posted to the downloads page. This update addresses the crash that happens when the Classic Client opens a Quick Query. Also note that the installer and registration issues reported in 6.1.6 are still present in 6.1.7.
31 Jul 2010 — Reports of Server crashes (error 7602) and Client crashes in sequences that enter a record and close the view have been confirmed. Technotes are now available on this page.
27 Jul 2010 — Helix 6.1.6 (183) is released today. Read about it here.
31 Dec 2009 — Happy New Year to Helix Users (and the people who put up with them) everywhere. Our annual end-of-year edition of The Latest Word is all about 2010. Part of this edition pertains to an important survey. Please be sure to take part. (But please, be sure to celebrate the arrival of a new year a little first!).
23 Dec 2009 — Rare printing problem fixed — Two weeks ago, we received a report of a printing issue in version 6.1.5 of the macOS Engine and Client. That bug — which only occurs under very specific circumstances — has been fixed, and we encourage all users of Helix 6.1.5 (145) to update to 6.1.5 (146) to avoid this potential bug. See technote R6750 of our Knowledgebase for more information.
7 Dec 2009 — A short TLW related to Helix performance was posted.
30 Nov 2009 — Course corrected, ship righted, sails unfurled. Team Helix eats crow and rolls out Helix 6.1.5.
25 Nov 2009 — A potentially serious bug has been discovered in version 6.1.4 (134) of the macOS native Helix Client & Engine. All Helix 6.1.4 users are encouraged to update to Helix 6.1.5 immediately.
31 Aug 2009 — At the stroke of midnight, A new edition of The Latest Word announces that Helix 6.1.4 has shipped to a waiting world. We also released a new survey soliciting your input as we accelerate our work on the macOS native Helix RADE.
28 Aug 2009 — macOS 10.6 (aka: Snow Leopard) ships today. Unfortunately, the time table for Helix 6.1.4 was such that we froze our code early this month, before the Snow Leopard code was finalized. Consequently, we do not yet know whether Helix 6.1.4 is fully compatible with Snow Leopard. We hope to test next week. Until then, proceed with caution.
26 Jul 2009 — The Helix 6.1.4 beta cycle is drawing to a close. techdb is running the latest Helix Server beta, so if you want to join HelixChat or access the bug report database, you must download the compatible Client.
31 Dec 2008 — A new edition of The Latest Word contains a New Years Eve message to all of our friends in the Helix community.
11 Jul 2008 — QSA ToolWorks, LLC today announced the immediate availability of Helix Server for Intel 6.1.2, Helix Server for PowerPC 6.1.2, and new Preview Releases of Helix Engine and Client for both Intel and PowerPC. The bug fixes in this latest release are described on the Helix Server product page, and in technotes BZ954 and BZ955.
30 Jun 2008 — QSA ToolWorks, LLC today announced the immediate availability of Helix Server for Intel 6.1.1, Helix Server for PowerPC 6.1.1, Helix RADE Classic 6.1.2, and new Preview Releases of Helix Engine and Client for both Intel and PowerPC. See the Press Release or The Latest Word for more details.
4 Apr 2008 — Helix Server for PowerPC 6.1: Leopard-compatible Helix Server — with support for native OS 9 & macOS Clients — ships.
19 May 2008 — QSA ToolWorks, LLC today announced Helix Server for Intel 6.1, with an expected shipping date of June 30, 2008, along new Preview Releases, available immediately. See the Press Release or The Latest Word for more details.
31 Mar 2008 — The second Helix Engine for PowerPC 6.1 Preview Release is now available.
14 Feb 2008 — It’s “Spring Training” time for Helix RADE. The first official Helix Basics class to be offered in the 21st Century is scheduled for April 10–11 in Houston, Texas and targets users who wish to learn the full range of capabilities in Helix RADE. The class will be led by Chuck Hinkle, who has been teaching this class since the early 90s. “As the developers of Helix applications identify the people who will support those databases in the future, this class is crucial to quickly give that next generation the skills they need to provide that support,” says Chuck. Pricing is $395 for the two-day course and includes lunch on both days. Visit the Helix Store to register for the class.
28 Dec 2007 — The log in process for accessing your account information has changed. If you have an Access Password (created by logging in to our database as a guest), you can now use it to log in to your account. If you have never created an Access Password for your account, you can still log in using your Last Name, full Company Name, or email address, but we encourage you to click the Modify Customer Info link and add an Access Password to your record. You can also connect to our Helix Server at techdb.qsatoolworks.com as Guest and use the Access Password Registration form to create your Access Password.
23 Nov 2007 — Helix RADE Classic 6.1: A new version of RADE Classic ships.
19 Nov 2007 — The Latest Word officially announces a release date for Helix RADE 6.1 and projects the schedule of releases for the remaining macOS products currently in development.
6 Nov 2007 — New Prices take effect today: Customers who purchased new licenses and would have gotten a lower price by waiting have been given a credit for the difference.
5 Dec 2007 — This week we were informed by Apple that the Authorized Business Agent program we participate in ends on December 31, 2007. If you are planning on making a purchase through this program, do it before then.
24 Oct 2007 — “Getting Ready for macOS Seminar” Update: This seminar has been rescheduled for later in the same week to avoid problems with the post-Thanksgiving travel crush. If you’re coming, you must first register by "buying a ticket" in the web store. One attendee is $450.00. Additional attendees are $325.00 each. Once we have received your registration, you will be forwarded hotel information so you can make your reservations.
19 Oct 2007 — The Latest Word discusses macOS Training, Universal Helix, a new version of RADE, and more.
8 Sep 2007 — macOS native Helix beta testing begins.
25 Jul 2007 — A quick new survey on sequences begins.
16 May 2007 — The Latest Word discusses upcoming price changes.
26 Mar 2007 — Command Rectangle (Button) survey ends. See the results and participate in the next one.
23 Feb 2007 — One survey ends, another begins. See the results of the old one and participate in the new one.
3 Nov 2006 — Helix Server 6.0.1 (065) ships.
6 Oct 2006 — Help Helix with every purchase you make from Apple.
3 Jul 2006 — Helix 6.0.1 (064) ships.
20 Mar 2006 — Helix Maintenance Manager 1.0.3 (our first Universal Binary application) ships.
One of the complaints we occasionally hear is that information on our web site is too hard to find. This has always baffled us because right there, over on the left of this page, is a search box that will find any documents that exists on our web site.
That box has been there for a long time, but we recently improved it, plugging it into Google’s AdSense program. The good news is that the search results are more accurate and more tailored to finding information on our web site. The bad news is that Google throws a few ads on the results page. Actually, that might also be considered good news: if you see something of interest to you there and follow the link, Google drops a few pennies in the QSA coffers. (Every little bit helps!)
So, instead of searching through the options at the top of the screen, trying to find the information you crave, just google on a couple of keywords and get there fast.
Web Store Open For Business
Our web store is open, featuring many enhancements:
Orders can also be placed by calling the sales department at 1.800.784.7018. From outside the US, call 516.935.9151. We’ll return each call in the order it was received.
|HelixChat: Talk to QSA on Friday Afternoons||
On Friday afternoons members of the QSA ToolWorks staff come online for our weekly “HelixChat” where, together with Helix users from around the world, we discuss everything from the latest in the Helix saga to the best in French cuisine. HelixChat uses Helix Client 6.0, so it also provides a good way to demonstrate Helix to a potential customer or to test out a remote network connection. If you do not have Helix Client 6.0, you can download the Client installer on our download page.
We look forward to your joining us.
|Our statement regarding Apple’s WWDC announcement||
8 June 2005 — To head off and clear up any potential confusion regarding Apple’s announcement at their World Wide Developer’s Conference earlier this week, please see this page.
|Helix Maintenance Manager
Automated Security For Your Collections
26 April 2005 — We took your orders, we took your money and now we’re taking you to the download page or the mailbox to get your brand new software: Helix Maintenance Manager (HMM) 1.0 is available at last.
Use HMM to create "Plans" to manage your Helix collections. Use HMM’s Scheduler application to communicate with your favorite calendar program and put those plans to work on a schedule. HMM simplifies doing backup and running the Helix Utility and Helix Update Collection and provides you with the peace of mind you need when your business depends on Helix.
And for those of you who aren’t sure you need Helix Maintenance Manager yet, download the full version from our downloads page and use it free for 15 days before you decide to buy it.
|Helix 5.3.2 Released||
22 April 2005 — While working on Helix 6, bugs were found (and fixed) that were easily ported back to the Helix 5.3 code. The result is Helix 5.3.2, a release that continues to refine the reliability of Helix for our customers while we continue our push toward Helix 6.
Workgroup Interaction From Anywhere
4 December 2004 — Helix’s networking has finally come of age: the move into TCP/IP has at last been properly realized. Expanding your own Helix universe from the single user through the local workgroup now seamlessly jumps to let individuals and workgroups interact regardless of location or type of internet connection.
|We tried to reach you…||
No one can knock us for trying. When we have upgrades, we pull out all the stops and send emails, snail mails and make phone calls in an attempt to get the news to as many Helix users as possible...
…but sometimes those attempts come to naught. Most often the reason is either a new email address that we don’t have or a user who is filtering and doesn’t recognize us as a legitimate source of news about Helix.
If this describes you, we urge you to update your customer information in our database and make sure you allow mail from our new address. Otherwise, a process will be set in motion, which is described in a policy announcement.
|How to get your new version keys when you’re entitled to a free upgrade.||
If you’re using Helix 5.2 or 5.2.1 but our database shows you having 5.1.1 or earlier, this means that you did not purchase 5.2 or 5.2.1 — you took advantage of the free upgrade to that version. If, on the other hand, the system shows that you own 5.2, or 5.2.1, then you’re entitled to get 5.3 for free.
|Navigating this site||
Clicking the QSA logo at the top of any page will always bring you back to this (home) page.
|How this site is organized||
If you want to buy, upgrade or get information about Helix products, click "Product" above. You’ll be able to find out what Helix is, what’s in 5.3, what’s planned for Helix 6 and how to get demo versions of Helix. And of course this is where you’ll also find The Helix Store, where you can purchase Helix and related products online.
If you need any kind of help, be it educational, technical (including our rapidly growing Helix KnowledgeBase) or professional or links to third-party products that support and extend the Helix paradigm, click "User Services." Report a bug, request a feature, get answers to frequently asked questions, brush up on your Helix vocabulary, get some Helix training, find a developer (or learn how to become one!).
And, of course, for everything else, click "Everything Else..." That’s where you’ll find The Latest Word, our periodic transmission of information about what’s happening at Helix, access to our Forums, which seek user input and exchange on particular subjects related to the evolution of Helix, links to web sites of Helix users, reviews, testimonials, and our improved "Contact Us" page, which now provides access to your information as well as ours. While you’re in there, you can update your customer information or see if we’ve been trying to reach you on the Helix M.I.A. page (updated 13 November 2007).