Oct 4, 2015
“Back Version” Key
Mar 25, 2015
Password Reset
Feb 28, 2014
Helix Code Exchange
Jun 10, 2013
Europa Pioneer Plan Benefits
Jun 10, 2011
Europa Pioneer Plan Cancellation
May 24, 2009
Helix Server Payment Plans
Jun 12, 2008
Purchase Orders (Academic Sales Only)
Feb 15, 2008
Adding Nodes to Free Upgrades
May 17, 2007
USU Conversion Policy
Feb 9, 2007
Product Return Policy
Jan 1, 2007
User Support: Which Phone Number to Call
Sep 20, 2006
Our End User License Agreement (EULA)
Feb 3, 2006
Concerning The Helix List
Aug 29, 2005
"Investor Credits" and Converting USUs
Feb 14, 2005
MIA users record updating
Oct 27, 2004
User Support Policy: USU Pricing Update
Oct 29,2004
Server Upgrade Pricing
Oct 28, 2004
Helix Server 5.x Alert
Jun 10, 2002
General Upgrade Pricing
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Europa Pioneer Plan Benefits
10 Jun 2013 — Europa Pioneer Plan (EPP) members are entitled to the following benefits:
- Plan gives users a version 6.2 Helix RADE/1 CA. At the conclusion of the EPP, one (1) Helix RADE/1 CA license was upgraded to 6.2 for each Plan member. Plan members whose RADE licenses previously had more than 1 CA (concurrent access) may, at their option, restore those CAs, but they must contact Gil to purchase them at the regular upgrade price, less discount. Such purchases made in the web store will be charge at the “new CA” rate.
- Plan gives users a free upgrade to Helix RADE 6.3 7.0 when it ships. Feature set for Helix RADE 7.0 has not been determined at the time of this writing, but users who were members of EPP in good standing during the program period (June 10, 2011 through June 10, 2013) will receive a free RADE/1 CA in version 7.0 when it ships. The process for adding CAs at that time will be the same as outlined above.
- The EPP 10% Discount. EPP members in good standing have a 10% discount on select Helix 6.2 and 7.0 products which will run through the length of the 7.0 life cycle (i.e., from date of its shipment through the shipment of the next major upgrade following it).
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