Oct 4, 2015
“Back Version” Key

Mar 25, 2015
Password Reset

Feb 28, 2014
Helix Code Exchange

Jun 10, 2013
Europa Pioneer Plan Benefits

Jun 10, 2011
Europa Pioneer Plan Cancellation

May 24, 2009
Helix Server Payment Plans

Jun 12, 2008
Purchase Orders
(Academic Sales Only)

Feb 15, 2008
Adding Nodes to Free Upgrades

May 17, 2007
USU Conversion Policy

Feb 9, 2007
Product Return Policy

Jan 1, 2007
User Support: Which Phone Number to Call

Sep 20, 2006
Our End User License Agreement (EULA)

Feb 3, 2006
Concerning The Helix List

Aug 29, 2005
"Investor Credits" and Converting USUs

Feb 14, 2005
MIA users record updating

Oct 27, 2004
User Support Policy: USU Pricing Update

Oct 29,2004
Server Upgrade Pricing

Oct 28, 2004
Helix Server 5.x Alert

Jun 10, 2002
General Upgrade Pricing

USU Pricing

Remember, If you need help with Helix, it's no longer free. (See /support/index.html) But the good news is that each RADE or Engine purchase or upgrade you make gets you 2 USUs (User Service Units) and each Server purchase or upgrade gets you 4.

If you don't need help but think you might, it can never hurt to have some USUs (User Service Units) "in the bank." Use what you need now, save the rest for later. Volume discounts are available through the web store. (Click the ‘Product’ link at left, then ‘My Account’ to go to the store.) Just login and click the "Buy New Products..." button. The store automatically applies the proper discounts.