Oct 4, 2015
“Back Version” Key

Mar 25, 2015
Password Reset

Feb 28, 2014
Helix Code Exchange

Jun 10, 2013
Europa Pioneer Plan Benefits

Jun 10, 2011
Europa Pioneer Plan Cancellation

May 24, 2009
Helix Server Payment Plans

Jun 12, 2008
Purchase Orders
(Academic Sales Only)

Feb 15, 2008
Adding Nodes to Free Upgrades

May 17, 2007
USU Conversion Policy

Feb 9, 2007
Product Return Policy

Jan 1, 2007
User Support: Which Phone Number to Call

Sep 20, 2006
Our End User License Agreement (EULA)

Feb 3, 2006
Concerning The Helix List

Aug 29, 2005
"Investor Credits" and Converting USUs

Feb 14, 2005
MIA users record updating

Oct 27, 2004
User Support Policy: USU Pricing Update

Oct 29,2004
Server Upgrade Pricing

Oct 28, 2004
Helix Server 5.x Alert

Jun 10, 2002
General Upgrade Pricing

General Upgrade Pricing

10 June 2002 — If you own a version of Helix, which is always distinguished by two decimal characters (i.e., #.#), you receive the maintenance upgrades (i.e., #.#.#) for free.

For example, if you own a Helix 5.0 product, we refer to that as 5.0.0. You would receive the upgrade to 5.0.1 and all other “third-decimal-place” releases to follow for free and the same Serial numbers and Keys will enable those upgrades.