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User Support: Which Phone Number to Call

QSA Toolworks provides a toll-free phone number for customer who wish to purchase Helix. Customers who wish to ask pre-sales questions or have customer service issues can also call this number.

Technical support is provided via a toll number (570-662-8883); tech support calls to the toll-free line typically go into a voice mail queue, not directly to a support desk. For the fastest possible technical support, be sure to call the toll number.

Technical support calls that are answered on the toll-free line are subject to extra USU charges.