Oct 4, 2015
“Back Version” Key

Mar 25, 2015
Password Reset

Feb 28, 2014
Helix Code Exchange

Jun 10, 2013
Europa Pioneer Plan Benefits

Jun 10, 2011
Europa Pioneer Plan Cancellation

May 24, 2009
Helix Server Payment Plans

Jun 12, 2008
Purchase Orders
(Academic Sales Only)

Feb 15, 2008
Adding Nodes to Free Upgrades

May 17, 2007
USU Conversion Policy

Feb 9, 2007
Product Return Policy

Jan 1, 2007
User Support: Which Phone Number to Call

Sep 20, 2006
Our End User License Agreement (EULA)

Feb 3, 2006
Concerning The Helix List

Aug 29, 2005
"Investor Credits" and Converting USUs

Feb 14, 2005
MIA users record updating

Oct 27, 2004
User Support Policy: USU Pricing Update

Oct 29,2004
Server Upgrade Pricing

Oct 28, 2004
Helix Server 5.x Alert

Jun 10, 2002
General Upgrade Pricing

Product Return Policy

When you purchase a Helix software license, you receive a ‘key’ that enables the software. Once you have that key, the sale is finalized. No refunds can be issued once the key is delivered.

Should you have any questions concerning this policy, or if you desire to contact QSA ToolWorks for any reason, please contact:

QSA ToolWorks, LLC
3100 47th Avenue
Box 30
Long Island City, NY 11101

800.784.7018 US Only
516.935.9151 Outside US

qsatoolworks.com

For more details on the licensing on Helix products, please see our EULA page.